Terms and Conditions
Welcome to Safari Flies. By accessing and using our website (https://safariflies.com), you agree to comply with and be bound by the following terms and conditions. These terms apply to all users of the website, including browsers, customers, vendors, and merchants. Please read these terms carefully before using our services.
1. General Terms
Safari Flies operates as a global supplier of premium handcrafted fishing flies, with offices in the UK and Kenya. By placing an order on our website, you agree to the following:
- You are at least the age of majority in your country or region, or you have given us your consent to allow any of your minor dependents to use this site.
- You will not use our products for any illegal or unauthorized purposes.
- You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our products, service, or access to the website without express written permission from us.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products & Pricing
All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time without notice. Prices for our products are subject to change without prior notice.
We make every effort to display our products, descriptions, and prices accurately. However, we do not guarantee that all information is error-free. If an error occurs, we reserve the right to correct it and update your order accordingly or cancel your order.
3. Payment & Billing Information
By placing an order on our website, you agree to provide accurate and up-to-date billing and payment information. We accept multiple payment methods, including PayPal, Mastercard, Visa, Skrill, Apple Pay, Google Pay, and bank transfer.
Safari Flies reserves the right to refuse or cancel any order if fraud or an unauthorized transaction is suspected. If we are unable to process your order, we will notify you using the contact information provided.
4. Returns & Refunds
Our returns and refund policy is outlined in detail on our Returns & Replacements page. You can return items within 30 days of receiving your order, provided they meet our return conditions. Please note that certain items, such as gift cards and custom products, are non-returnable.
For more information, contact us at info@safariflies.com or call 0113 830 4174.
5. Shipping & Delivery
We ship worldwide from our offices in the UK and Kenya. Shipping times and costs vary depending on your location and the shipping option you select during checkout. While we strive to deliver orders promptly, we are not responsible for delays caused by shipping carriers or customs clearance.
6. Comments & Feedback
If you leave comments on our website or send us feedback, you agree that we may use, edit, and share this feedback without restriction. You further agree that your comments will not violate any third-party rights, including copyright, trademark, or privacy, and will not contain any unlawful, offensive, or obscene material.
7. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.
We are not liable for any loss or damage arising from your failure to protect your account credentials.
8. Third-Party Links
Our website may contain links to third-party websites or services. These third-party links are provided for your convenience, and we are not responsible for their content or accuracy. Accessing third-party sites through our website is at your own risk, and we recommend reviewing their terms and privacy policies.
9. Limitation of Liability
Safari Flies shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services. This includes, but is not limited to, loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.
10. Indemnification
You agree to indemnify, defend, and hold harmless Safari Flies, its affiliates, partners, employees, and agents from any claim or demand, including reasonable legal fees, arising from your breach of these terms or your violation of any law or third-party rights.
11. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom and Kenya, depending on the jurisdiction of the transaction. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in these regions.
12. Changes to Terms & Conditions
Safari Flies reserves the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of the website after any changes constitutes acceptance of the revised terms.
Contact Information
If you have any questions or concerns regarding these terms and conditions, please contact us:
- Email: info@safariflies.com
- Phone: 0113 830 4174
- Address: 33 Great George Street, Leeds, West Yorkshire, LS1 3AJ, United Kingdom
Thank you for choosing Safari Flies. We value your trust and look forward to providing you with high-quality fishing flies and excellent service.